For all Employees, Vendors, Clients, Potential Employees, Potential Clients, and Fans, I want to “paint a picture” for you to understand Elite SEM Inc. in 2015.

Elite SEM is one of the market leaders in the world of Digital Agencies providing SEM, SEO, Direct Response Display, Social Media Marketing, Web Analytics, and the new digital marketing channels that have emerged.

Any client, vendor, employee, or media provider interacting with Elite SEM sees that our unique culture and organizational practices separate us from other agencies. Our principles have begun a revolution that changed the landscape for digital marketing agencies across the nation.

At Elite SEM, our people are our #1 asset. During the past 11 years, we have built a team of over 65 “A” players, both homegrown and top talent from other agencies, all of whom are Google and MSN Certified Professionals.

Our passion for ingraining our “employee-focused culture” into the heart of the organization fosters professional growth and creates a tight-knit group of happy, motivated, dedicated, and driven employees. Our track record has proven that quality employees lead to quality client relationships and quality results.

Our Account Management Team receives over 50% of the Gross Profit on the accounts that they manage, providing them the highest compensation level in the industry as their salary is tied directly to our clients’ campaign performance. Elite SEM’s employees work tirelessly to create, manage, and build every client’s online marketing effort at a profitable rate. Elite SEM will always have the most dedicated workers that anyone will find to work on our client accounts thanks to this creative approach.

A work environment that people enjoy coming to everyday and outsiders envy in combination with our obsessive people-centric approach ensure that Elite SEM has built its reputation as one of the best places to work; a fact that has been recognized by both local and national media. Elite SEM is one of very few companies in the country that can boast no employee turnover during its first 8 years of rapid growth, and to this day, we still have a greater than 95% employee retention rate. This culture of personal investment reigns at Elite SEM and is setting the norm for the rest of the industry.

We often hear from new employees around the office that “this is the best culture/work environment I have ever been in.” Elite SEM will always make sure its professionals feel that they are a key part of the agency and not a commodity. As we grow, our employees’ feedback and ideas will have an even greater impact in the Company’s future success as we are always transparent with the entire Team.

Elite SEM is proud to be recognized both locally and nationally for the highest client retention rate in the industry. Long-term client engagements are proof that the solid relationships we build with and between our employees extend to create satisfied clients too.

Over the past 11 years, Elite SEM has built a marquis client roster, a group that consistently tells us that hiring Elite SEM was “the best decision they have ever made.” Our clients recognize the fact that “every employee is getting the financial recognition they deserve,” and this sends the message that their accounts will continue to grow profitably as our employees grow with their accounts.

Every client policy that we develop ensures client satisfaction. Our terms are client-friendly and surpass all others in the industry. Elite SEM offers a two-day termination clause and a risk-free test for the first month, giving clients an out that they very rarely feel compelled to use. At Elite SEM, we are partners with our clients and act as an extension of their internal teams. Our full transparency involves our clients in all campaign decisions, strategies, tactics, and results. This provides ownership of all accounts, work, and reports that Elite SEM creates and manages on behalf of the client.

Elite SEM specializes in recognizing the specialized needs of our clients. Our extensive industry relationships and experience with internal eCommerce and lead generation ventures make Elite SEM a unique asset to our clients as we provide free added-value consulting. On top of that, we have added valued professionals with experience in both the eCommerce and Lead Generation industries to work with our clients, growing their business and our own exponentially.
Our existing clients and extensive hands-on experience in the industry are Elite SEM’s best source of new business. Our policies will always remain client-focused, ensuring that our goals are aligned with building a profitable relationship.

Our business development process leverages successful client relationships along with the company relationships that we have forged over the past 11 years in the industry. By working in tandem with our partners, we refer them business and help to build their organizations, a practice that benefits Elite’s future growth as well. As we build our network, Elite establishes itself as an “agency’s agency,” bolstering a key component of our growth vision.

Tradeshows, often funded with co-marketing dollars from our vendors, are a main vehicle to create introductions and establish relationships with new and existing clients. By hosting industry events with our current clients, established partners, and potential clients, Elite SEM grows by word of mouth.

On a regular basis, Elite SEM thought leaders are asked to be featured speakers at industry events and conferences where we interact with the industry media to share our knowledge, client success stories, and view of the future of our industry. Elite SEM continues to be featured at all major industry events. This cements Elite’s position as a leader in the industry.
Elite SEM thought leadership extends further than just occasional speaking events. Elite SEM has cultivated a dedicated following to internal publications (blogs, newsletters, whitepapers, podcasts, etc.) as we provide valuable content on industry best practices, success stories, and new opportunities. Industry publications continue to value our insight and feature us on a monthly basis in their email blasts, articles, podcasts, and much more.

As we continue to grow through 2015, our in place structure, processes, and technologies help us score our successes and also streamline various aspects of the business as we continue to scale.

From Day One, Elite SEM has lived by the policy of open air offices with many conference/meeting rooms but NO private offices. Not only does this policy save the company money in terms of office space, it also creates an atmosphere that encourages communication, idea sharing, and a true team atmosphere with even the Founder/CEO sitting at a desk in the middle of room.

Elite SEM spares no expense when it comes to technology by providing its employees with anything they need to make their jobs easier. All employees have Apple laptops equipped with top of the line video conferencing, making it easy to work together in a conference room with clients in offices across the globe or employees on a beach in the Caribbean.

Elite SEM lives on the cloud with a paperless office and the latest tools, including Google Apps, Dropbox, online contracts, CRM tools, and collaboration tools to scale with the company’s projected growth.

Each of our offices continues to organize events and activities to improve the surroundings of each office location. Elite SEM employees are adjunct professors at universities across the country in an effort to “give back” our SEM/SEO knowledge and groom tomorrow’s up-and-coming digital marketers of the world.

In 2010, Elite SEM started the Elite Cares Program to offer Free SEM services and support to Non-Profits with Google Grants. We also provide free SEO training and consulting. In 2015, Elite Cares is helping more than 10 nonprofits with plans to add at least two new nonprofits to the program every year.
Our community will always be important to Elite SEM as we continue giving back in the areas where we work.

The Company’s financial health is as strong as it has ever been and will continue to grow. Sharing the financials with the employees ensures that they understand what it takes to maintain the Company’s growth alongside their personal financial growth. The professionals love our open-book management approach because it allows the entire team to feel a sense of ownership and looks for ways to help save the company money. This sense of satisfaction and pride in one’s work carries over to clients who feel our management of their assets is open, involved, and personalized to ensure everyone’s well-being and success.